Privacy policy

This privacy policy explains how Hailey Village Hall collects, uses and protects personal information when you use this website or contact us.

Who we are

Hailey Village Hall is a registered charity in England (278256). Our address is Hailey Village Hall, Middletown, Hailey, Witney OX29 9UA.

For privacy questions, contact us at haileyvillagehall@gmail.com.

Information we collect

We may collect and use the following information:

  • Information you provide when you contact us by email, such as your name, email address, enquiry details and any booking information you choose to send.
  • Website usage information, such as pages visited, approximate location, browser type, device type, referral source and time of visit.
  • Technical information needed to keep the website secure and working, such as IP address, server logs and error reports.
  • Information needed to manage authorised website administration and access.
  • Content and related records added through the website administration area.

Analytics tracking

We use, or plan to use, analytics tracking to understand how visitors use the website and to improve the information we provide. Analytics may record information such as page views, device and browser details, approximate location, referring websites and interactions with the site.

Analytics information is used in aggregate where possible. It helps us understand which pages are useful, identify problems and make the website easier to use.

Cookies and similar technologies

The website may use cookies and similar technologies for the following purposes:

  • Essential cookies for authorised admin users, including login and security cookies.
  • Analytics cookies or tracking technologies to help measure website usage.
  • Third-party embedded content, such as Google Maps, which may set its own cookies or collect usage information when loaded.

You can control cookies through your browser settings. Blocking some cookies may affect admin features or embedded third-party services.

How we use personal information

We use personal information to:

  • respond to enquiries and manage hall booking requests;
  • operate, maintain and secure the website;
  • manage authorised admin accounts and website content;
  • understand website usage and improve the website;
  • meet legal, accounting, charity governance and safeguarding obligations where applicable.

Our lawful basis

Under UK data protection law, our lawful bases may include legitimate interests, contract, legal obligation and consent. For example, we use legitimate interests to respond to enquiries, keep the website secure and understand website usage. We may use contract where information is needed to arrange a booking, and legal obligation where records must be kept for charity, accounting or regulatory reasons.

Who we share information with

We do not sell personal information. We may share information with service providers who help us run the website, email, hosting, analytics, error monitoring, database storage and administration systems. These providers may process information on our behalf.

The website uses server-side error monitoring through Sentry, which may receive technical information, error reports, IP addresses and request details when something goes wrong. The contact page also embeds Google Maps, which is provided by Google.

Links to third-party websites

The website may contain links to third-party websites, services or resources. Those websites are not operated by Hailey Village Hall, and we are not responsible for their privacy practices, content or security. You should read the privacy policy of any third-party website you visit.

How long we keep information

We keep personal information only for as long as needed for the purposes described in this policy. Email enquiries and booking-related records may be kept while we deal with the enquiry and for a reasonable period afterwards. Admin account records are kept while the account is active or needed for security and audit purposes. Technical logs, analytics data and error reports are kept for a limited period according to the settings of the services we use.

Your rights

You have rights under UK data protection law, including the right to ask for access to your personal information, correction, deletion, restriction, objection and data portability in certain circumstances. You can also withdraw consent where processing is based on consent.

To exercise your rights, contact us at haileyvillagehall@gmail.com. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.

Changes to this policy

We may update this policy from time to time. The latest version will be published on this page.